Frequently Asked Questions
Can I make my assessment payment on line?
Yes. You can make a one-time payment, schedule recurring payments, check your account and lots more on line. Read how in the “Payments” section on the
“Homeowner Services” page.
“Homeowner Services” page.
What other ways do I make payments
CMA accepts several different forms of payment. Please review payment options on the “Homeowner Services” page.
How can I make changes to the appearance of my home and landscaping?
Contact your property manager to request an architectural/landscape modification request form.
I received a letter of violation, and have sent in the written response as instructed. How do I know when the violation is closed?
Once the violation is corrected, notify your property manager for confirmation.
I have sold my house and am still receiving bills and other correspondence. Why?
CMA has not received the closing documents from the sale. Please contact our closing department immediately.
I didn’t receive a bill. How can I pay my assessment?
CMA accepts several different forms of payment. Please review payment options on the “Homeowner Services” page.
How can I file a complaint about a neighbor? Can I get copies of inspection reports and complaints about my home?
You can file a complaint by emailing your property manager . Yes, you can get all violation notices concerning your home by contacting your Property Manager and requesting them.
How do I get my name in the gate directory?
Contact your property manager with your information.
I have a separate mailing address from the property. How can I change the address on record if I move?
Login to your account and you can change your mailing address online. You may also email your new mailing address to your property manager and he/she can update the system.
I have a property manager or other party taking care of my property.
Let your property manager know if a third party is responsible for your property and/or account. We will add their authorization to the account as well as their contact information.